The Success of an International Oral Care Brand in China

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04/07/2024

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By admin*

Overview of China’s Oral Care Market

China’s oral care market is expanding rapidly due to increasing awareness of oral hygiene, rising disposable incomes, and a demand for premium products.
The market is highly competitive, with international and local brands vying for market share. Significant opportunities lie in e-commerce and social media marketing, driven by high internet penetration and consumer preference for online shopping.

The Brand

A leading international oral care brand that looked to switch its TP in China to expand its market presence, increase sales, and enhance customer loyalty in the Chinese market.

What We Did

E-commerce Expansion

We have established a comprehensive e-commerce presence with six stores: Tmall, JD flagship, JD self-operated, Douyin, Pingduoduo, and Taobao.

Sales and Distribution

Doubled monthly sales within three months. Defining and monitoring offline and online distributors’ pricing.

Customer Support

Enhanced customer support for better user experience.

Redesigning and Localization

Redesigned products to cater to local tastes. Localized marketing and product strategies.

New Product and Marketing Mix

Implemented a new product mix strategy. Created a marketing mix strategy involving industry KOLs and professional leaders.

Customer Loyalty

Built customer loyalty infrastructure from scratch.
Our customer loyalty initiative led to a remarkable surge in loyal customer sales.

Social Media Management

Took over social media accounts (WeChat, Weibo, LRB, Douyin) after three months of cooperation.

Brand Strategy Alignment

Aligned brand strategy and communication across all stores and social media platforms to boost market penetration.

Social Media Campaign

Orchestrated a series of impactful social media campaigns, notably a 28-day initiative centered around children's toothpaste and oral care tips. This innovative concept not only garnered significant engagement and exposure but also led to a noticeable increase in product sales.

Technology

Integrated all platforms into Digate, our DMP, to obtain user, sales, and marketing insights. Integrated logistic channels to ensure enhanced stock management. Monitoring competitors to build a more precise go-to-market strategy.

The Result

Sales Growth

Monthly sales doubled within three months. Loyal customer sales increased by 500%.

Customer Loyalty

Repurchase rate increased from 8% to 17%.

Social Media Campaign

Successful 28-day social media campaign that increased engagement and brand exposure.

Market Penetration

Enhanced brand presence and alignment across multiple platforms.

Social Media Campaign

Effective handling of social media accounts and e-commerce stores, ensuring consistent brand communication and strategy execution.

Quick Links

Contact Us

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Block D, Chengdu, Jiaozi Financial Technology Center, Sichuan

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Marketing: +86 15608051987
Support: +86 15108206500

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Info@up2china.com

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